Service & Maintenance
We look after your equipment throughout its lifecycle — installation, training, calibration, repair, and remote support for AI software — delivered by Aree Healthcare's in-house engineering and field teams.
Installation & Commissioning
Our engineers install, configure, and commission equipment on-site at your hospital — including integration with existing systems and hands-on training for clinical staff before handover.
Preventive Maintenance
Annual PM program: scheduled inspections, calibration, cleaning, and lifecycle-based part replacement to extend equipment life and minimise downtime.
On-site Repair
Field technicians dispatched nationwide. Pickup-and-return for depot repairs, with full service reports and stocked core spare parts.
Loaner Units During Repair
For equipment on continuous rotation, we provide loaner units while yours is in repair — so patient care never pauses.
Warranty & Extended Coverage
All new equipment includes standard warranty, with optional annual extended-coverage packages bundling PM, repairs, and parts — priced to fit hospital budgets.
Remote Support for AI Software & Telemed
Aree's software products (A New Hope, Aree Telemed, Aree ERP) include lifetime remote support — covering AI model updates, troubleshooting, and onboarding of new users.
Need a service package quote or direct access to our technicians?
Share details about your equipment and usage pattern. We'll propose a package tailored to your budget and operational cadence.
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